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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DeSean Francis

August 13, 2025

5  out of  5
rating by DeSean Francis
"amazing team great customer service!"
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Ashley DeBusk

August 12, 2025

5  out of  5
rating by Ashley DeBusk
"Sunny is extremely helpful and very knowledgeable."
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Karen Johnson

August 1, 2025

5  out of  5
rating by Karen Johnson
"My State Farm Family is the best. I've been with State Farm for 36 years and I wouldn't change a thing. My agent Sunny Hall Snoeyenbos and her staff are always professional and friendly."
We responded:
"Thank you, Karen! I enjoyed our meeting & am very thankful for you!"
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Julie

July 25, 2025

5  out of  5
rating by Julie
"I can really rely on them to help. I feel very safe with this company."
We responded:
"Thank you, Julie! We appreciate you! "
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H H

July 23, 2025

5  out of  5
rating by H H
"I appreciate being walked through the policies and the patience as I learn about them!"
We responded:
"We are always happy to help! "
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Tate Winecoff

July 21, 2025

5  out of  5
rating by Tate Winecoff
"Sunny and her team are amazing. I have been so happy working with them!! They are so accommodating and take the time to answer all of my questions!!"
We responded:
"Thank you, Tate! I appreciate you!"
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Steve Minter

July 21, 2025

5  out of  5
rating by Steve Minter
"Sunny has been my agent since I moved to Knoxville in 2021 and will be my agent as long as I am here! Great service and attention to detail means I do not have to worry about having nothing but the right coverage! I highly recommend this agent and her staff!"
We responded:
"Thanks so much Steve! I am grateful to be your agent!"
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Kaydee Heston

July 20, 2025

5  out of  5
rating by Kaydee Heston
"My agent, Sunny, is always helpful with keeping me updated on discounts and any other questions I might have about my coverage! Super easy to talk to & explains in detail about things I’m not aware of when it comes to my policy! Thankyou!"
We responded:
"Kaydee, thank you for being my customer. I am thankful for you!"
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Sera Landreth

July 19, 2025

5  out of  5
rating by Sera Landreth
"Sunny and her team are incredible— they make life so easy especially when the stress of dealing with a complete car loss is at its peak. I’ve spoken to Sunny’s assistant, Valerie, a number of times, and she’s lovely! Very helpful, very kind, and very efficient. Sunny is very thorough, very informative, and she’s also very quick. I spent less than ten minutes on the phone, and everything I needed was done in record time— absolutely unheard of with other companies. I cannot recommend State Farm enough; I have never had such a painless experience with an insurance company before, and everyone that I spoke to across multiple departments was just incredibly kind and helpful. From scheduling a tow truck to pick up my totaled car, to getting a new car put onto the policy as a replacement, Sunny’s team had my best interests in mind and she got it done! Make the switch to a team who cares! You won’t regret it! (Oh, and buy some deer whistles. Lesson learned.)"
We responded:
"Sera, thank you so much! You are a wonderful customer & I’m so glad we could help you out during your claim."
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Robert Egolf

July 19, 2025

5  out of  5
rating by Robert Egolf
"Sunny is wonderful! I first met her at a summer camp in 2000 in North Carolina! One of the kindest and most patient women I've ever met! I've used State Farm for several years and they've always been very helpful. Even though I live 2 states away I would highly recommend going to her. I know if she can deal with someone like me and my problems I know she can help others get through any insurance problems! Haha"
We responded:
"Thank you "
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Justin Hobart

July 17, 2025

4  out of  5
rating by Justin Hobart
"I have been very satisfied with the service provided by the State Farm agents I've worked with. They are very attentive and helpful. But State Farm's policy prices are generally high compared to competitors, so I'm considering switching to another insurance provider that's better suited for my coverage and budgetary needs. No fault of individual agents, though- just corporate America. For those who are interested in pursuing a policy with State Farm, Sunny and Valerie are wonderful to work with. I highly recommend them."
We responded:
"Justin. Thank you for the kind words & candid feedback. I took a look at your policy & see that it is renewing lower than your initial premium for last term. I also see that there are some additional discounts that you may be eligible for. It looks like my team member Valerie has reached out to schedule you for a policy review meeting with me. I hope you will choose to set the appointment so we take a closer look at your policy & try to find additional savings for you. I appreciate your business!"
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Joven David

July 15, 2025

5  out of  5
rating by Joven David
"Sunnys team were very helpful and attentive when it came to my claim! Came to a swift resolution"
We responded:
"Joven, I appreciate the feedback & kind words. So happy to hear your claim went smoothly. I appreciate your business! "
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Melissa Drew

July 10, 2025

5  out of  5
rating by Melissa Drew
"Sunny was so patient and kind and complete with all my questions. She took the time to give me all different scenarios and I would recommend her to everyone. Thanks so much"
We responded:
"Thank you, Missy! I enjoyed our meeting. So happy to be your agent!"
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Jatoria C

July 1, 2025

5  out of  5
rating by Jatoria C
"I've been with State Farm for a few years now and overall, I've had a great experience. Their customer service is friendly and responsive, and I always feel like my concerns are taken seriously. Sunny takes the time to explain policies clearly, and it's reassuring to know I can reach someone directly when I need help."
We responded:
"Thank you, Jatoria. I’m grateful for you & happy to be your agent!"
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Minnie Tate

June 30, 2025

5  out of  5
rating by Minnie Tate
"I’ve been with Sunny Snoeyenbos for years, and I can honestly say she’s one of the best insurance agents out there. Her customer service is top-notch — always friendly, responsive, and genuinely cares about her clients. Whether I have a quick question or need help navigating a claim, Sunny is always there with the right answer and a reassuring attitude. It’s rare to find someone so reliable and consistent these days. I highly recommend her to anyone looking for an insurance agent who truly has your back!"
We responded:
"Minnie, thank you so much for the kind words. I’m fortunate to have loyal, wonderful customers like you. "
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Benjamin Atherholt

June 27, 2025

5  out of  5
rating by Benjamin Atherholt
"When dealing with a claim, they were the first to reach out and helped by explaining each step clearly and answering all questions promptly! - Thanks, Valerie!"
We responded:
"Thank you, Ben! Valerie does a great job taking care of our customers. I’m glad she could help you out. "
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Luke Meyer

June 27, 2025

5  out of  5
rating by Luke Meyer
"Sunny has been our agent for years, and she has always taken time for us whenever we have questions or need advice. She does her best to be transparent with all costs and coverages, really demystifying the home and auto insurance process!"
We responded:
"Thank you, Luke! I appreciate the kind words! I’m so happy to have you & Abby as customers!"
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Becky Elmore

June 14, 2025

5  out of  5
rating by Becky Elmore
"Great answered all of our questions! Thanks again"
We responded:
"Thank you, Becky! I enjoyed meeting with you and Brian! So glad we could save you money on the car insurance & get you a better deal on homeowners insurance too! "
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Fuzion Jess

June 10, 2025

5  out of  5
rating by Fuzion Jess
"Very friendly and go over any questions in full detail! Wonderful service through the years."
We responded:
"Welcome to Knoxville! Thank you so much for taking time to meet with me today. I am thankful to be your agent!"
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Heather Osness

June 7, 2025

5  out of  5
rating by Heather Osness
"Sunny explained every thing i need to know about my policy she answer my question."
We responded:
"Thank you, Heather! I appreciate you & enjoyed our meeting! "
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James Harvey

June 5, 2025

5  out of  5
rating by James Harvey
"Sunny and team are very friendly and knowledgeable. Takes the time to explains details about all of my policies."
We responded:
"Thank you, Doug! I appreciate you & your years with my agency! "
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Ella Crowder-Rheault

May 29, 2025

5  out of  5
rating by Ella Crowder-Rheault
"Great experience! Everyone was very polite and extremely helpful!"
We responded:
"Thank you, Ella! We appreciate you! "
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Elise Wilson

May 22, 2025

5  out of  5
rating by Elise Wilson
"Great team and great communication."
We responded:
"Thank you, Elise! We enjoy working with you! "
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Taylor Moore

May 21, 2025

5  out of  5
rating by Taylor Moore
"Super kind, and made understanding my policy easy!"
We responded:
"Thank you for meeting with me. Im happy to hear our review was helpful to you. I appreciate your business. "
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Brooke Collier

May 21, 2025

5  out of  5
rating by Brooke Collier
"Sunny and team are very responsive and on top of it!"
We responded:
"Thank you, Brooke! I happy to be your agent."